Business Operations

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  • 1.  Record Retention Policies

    Posted 03-04-2025 14:59

    I'm in the process of updating our record retention policy at Discover Kalamazoo. As we revise our policy, I'd love to hear from other DMOs who have recently updated theirs.

    • Have you made any significant changes to your policy recently?
    • How are you handling electronic record retention and disposal?
    • Are there any best practices or lessons learned that you'd recommend?

    If you have a policy in place or any insights to share, I'd appreciate your input! Thanks in advance for your help.



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    Reed Benton, M.S. IMC
    Director of Operations & Destination Services
    Discover Kalamazoo
    Kalamazoo, MI
    269-488-0058
    www.discoverkalamazoo.com
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  • 2.  RE: Record Retention Policies

    Posted 03-05-2025 06:09

    Hello Reed – we are required to follow the State of Florida's guidelines.  You may review the guidelines here:

     

    https://files.floridados.gov/media/706717/gs1-sl-june-2023.pdf

     

     

    Please note: Due to Florida's very broad public records laws, most written communications to or from County employees regarding County business are public records, available to the public and media upon request. Therefore, this written e-mail communication, including your e-mail address, may be subject to public disclosure.

     






  • 3.  RE: Record Retention Policies

    Posted 03-06-2025 12:31
      |   view attached

    Attached is our Record Retention and Destruction Policy.



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    Tina Burke
    Director of Finance & Admin
    Visit Carlsbad
    Carlsbad CA
    +1 (760) 434-6093
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    Attachment(s)



  • 4.  RE: Record Retention Policies

    Posted 05-29-2025 11:18
      |   view attached

    Our new record retention policy is now complete. Thank you to everyone who shared resources, advice, and insights during this process!

    We ended up with a comprehensive policy that strikes a balance between structure and flexibility for future growth. It's a bit lengthy, but intentionally so; we wanted to ensure it addresses both current needs and anticipated changes, particularly in the areas of electronic records and digital file management.

    Our legal counsel reviewed the final draft and provided very supportive feedback, offering a few helpful suggestions that we incorporated.


    I've attached the final policy here in case it's helpful to anyone else currently going through this process. Grateful for this community!



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    Reed Benton, M.S. IMC
    Director of Operations & Destination Services
    Discover Kalamazoo
    Kalamazoo, MI
    269-488-0058
    www.discoverkalamazoo.com
    ------------------------------