Hey all,
I'm working on projects for 2025 and would like to start the surveying process of clients as they complete our sales process (whether they book or not) and a post-event survey of their experience with us. Is anyone able to share what they send out for either of these and do you benchmark YOY or have you found good benchmark data? I'm putting these into goals for staff so I want to be fair in the process. Thanks!
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Ashleigh Bachert
Executive Director
Fort Smith Convention & Visitors Bureau
Fort Smith AR
+1 (479) 783-8888
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