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Next Gen Credit Cards

  • 1.  Next Gen Credit Cards

    Posted 05-04-2023 14:52

    Greetings!

    Is anyone using a new credit card like Ramp, Divvy, Fyle, etc?  Many of these new products allow you issue virtual cards, easily manipulate credit limits or spending categories for individual cards online, and some even offer free suites for things like bill pay.  It's a lot to take in after having used the same traditional credit card for nearly 18 years.  

    Anyone have any recommendations?

    Thanks,
    Trent



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    Trent Snyder
    Vice President of Finance and Administration
    Destination Augusta
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  • 2.  RE: Next Gen Credit Cards

    Posted 05-05-2023 06:46
    We applied to Ramp and were turned away because of our funding mechanism.  We then applied to Divvy.  They have a great onboarding orientation approach.  We are very pleased to date but are still new to use.  It is a lot less work and allows me to input spending parameters as approved within our organization's travel expenditures, etc.

    I hope you find this helpful.

    Annie 
    Annette M. Rummel, Ph. D.
    CEO-Travel Trailblazer
    Great Lakes Bay Regional CVB
    515 N Washington Avenue, 2nd Floor
    Saginaw, MI 48607
    800.444.9979
    mobile:  (989) 245-1223

    #GoGreat on Facebook, Twitter & Instagram

    Everything the CVB does is in SERVICE to our COMMUNITY. Our WORK is CENTERED upon SUPPORTING our LOCAL BUSINESSES, WORKERS, and their ECONOMIC FUTURE, and INSPIRING INCLUSIVENESS to HELP all PEOPLE experience the sense of place our residents enjoy.






  • 3.  RE: Next Gen Credit Cards

    Posted 05-05-2023 10:01

    We have been using Divvy for years now, and it's fabulous. They have an app for uploading receipts on the fly and management is so easy for our expense reports, including managing all department budgets. Highly recommend. 



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    Allison Chappell
    Director of Research & Analytics
    Visit Salt Lake
    Salt Lake City UT
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  • 4.  RE: Next Gen Credit Cards

    Posted 05-08-2023 13:02

    Thanks for the responses!  I'm checking out both Ramp and Divvy right now...  I appreciate the recommendations!



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    Trent Snyder
    Vice President of Finance and Administration
    Destination Augusta
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  • 5.  RE: Next Gen Credit Cards

    Posted 05-09-2023 09:41

    Thank you all for asking this question and providing feedback. I have been looking for a better solution for our organization myself because it seems like there are way too many steps to process the expense report which it shouldn't be. 

    Denisa



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    Denisa Smith
    Office & Member Operations Manager
    Howard County Tourism, Inc.
    Ellicott City MD
    +1 (410) 313-1900
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  • 6.  RE: Next Gen Credit Cards

    Posted 05-09-2023 12:34

    Our team here at Explore Utah Valley just switched over to Divvy this past month & our team has loved the ease so far!



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    Kelsey Backus
    Convention Services Coordinator
    Explore Utah Valley
    Provo UT
    +1 (801) 851-2102
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  • 7.  RE: Next Gen Credit Cards

    Posted 05-17-2023 11:58

    I too am looking at switching to a new credit card and expense management system.  Has anyone in this group used Ramp?  If so, what has the experience been like? 

    I've read several positive comments about Divvy and how easy it is to use.  I have one concern with Divvy though.  We currently use Xero as our accounting software.   The Divvy rep I spoke with said we would still have to download and paste credit card transactions into a CSV template and reformat the file in order to upload to Xero (there isn't an automatic sync to Xero).  Has anyone had any experience with doing this, and if so, what has it been like?  I don't want to replace a lot of current manual processes (copy, paste, reformatting files) with other manual processes of copy, paste, and reformatting files.  

    I'm leaning towards Ramp since it syncs with Xero but am curious to find out what others may have experienced.  Thank you! 



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    David Edwards
    Vice President of Finance & Administration
    Visit Franklin
    Franklin TN
    +1 (615) 791-7554
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  • 8.  RE: Next Gen Credit Cards

    Posted 04-22-2024 20:21

    Hi all,

    We're looking into Divvy (now Bill.com) credit card and for those who switched over last year, I'd love to hear an update on how it's going. 

    Also, David, I'd love to hear what you decided to move forward with. We use Blackbaud Financial Edge for our accounting software and I'm also worried about the export/import portion of the expense report process.

    Thank you!



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    Nicole Llido IOM, CTA
    VP, Administration & Community Engagement
    Visit Huntington Beach
    Huntington Beach CA
    +1 (714) 969-3492
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  • 9.  RE: Next Gen Credit Cards

    Posted 04-23-2024 09:48

    Good Morning from Madison WI where the promotion of "Top Chef" (on Bravo) is finally occurring.

    Now, on to the credit card question.  We currently have 35 full time staff with 28 of them holding Capital One credit cards.  The cards have a 2-week, capped value limit controlled on the Cap One platform.  We receive Cap One points.

    The Cap One cards are all linked and imported by Expensify, our cc reporting platform.  Each EE has Expensify access, uploads their receipts, sends reports to be approved.  Once approved, Expensify administrator (me) exports the report to Quickbooks Online.  We pay an annual fee per Cap One card; we pay a monthly fee for Expensify.  Not cheap, but cheaper than having PT bookkeepers.  I consider the points we receive (and cash out once a year for convenience sake) to wash the Expensify platform cost. 

    I have RAMP emailing regularly to ask to convert.  Wheels on the bus are working fine, so it's not a need.  Hope this helps.

    Interesting fun food thought>>  We are testing with Red Card (a Destination Madison partner, also)  (look up redcardmealplan.com) to use their virtual debit card system.  Why?  We reimburse ALOT of travel writer expenses, and FAM Tour guests, and those remaining 7 employees of ours that don't need a constant credit card.  Our goal is to provide a virtual card, (with a cap value and an active time period) to allow our guests to experience Madison, pay for all of those incidentals, and then be done.  Again, we are in testing stage, BUT...... we have shared with Red Card that there may be more DMO's interested in the ultimate platform being created.  Background:  We have EPIC in Madison (a Destination Madison partner, also)  EPIC uses the redcard platform to share virtual $$ with engineering recruits they bring into Madison for interviews.  They share the virtual card and ask the recruits to go enjoy Madison (Obviously, EPIC has a larger budget than we) the night before their interview.  Playing off of that, we want to see where this will go.

    Sorry for the long message, hope this helps

      

     



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    Kathleen Parman
    Director of Accounting
    Destination Madison
    Madison WI
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  • 10.  RE: Next Gen Credit Cards

    Posted 04-23-2024 10:12

    Hello Nicole!

    We implemented Ramp in the fall of 2023, and our team really enjoys it!  I chose Ramp since it has a direct sync to Xero (our current accounting system).  We have 14 full-time employees who use the credit cards.  They like being able to upload receipts in real time and add memos/descriptions either via text or by using the app.  We've set up approval workflows so that transactions are reviewed and approved by department directors.  We also receive notifications on large dollar amount transactions. 

    Ramp is also convenient for expense reimbursements, such as mileage and cell phone reimbursements.  Employees have the option of getting a manual check (which is processed in Xero once going through the Ramp submittal) or being paid via ACH deposit to their bank account.  

    I'm exploring Ramp Bill Pay and how that integrates with other financial systems.  We are looking into upgrading to either NetSuite or Sage Intacct.  

    I'd be glad to show you a demo of Ramp if you'd like to see more.  



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    David Edwards, CMFO, CHIA
    Vice President of Finance & Administration
    Visit Franklin
    Franklin TN
    +1 (615) 791-7554
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  • 11.  RE: Next Gen Credit Cards

    Posted 04-23-2024 08:02

    Hi!

    I have a call with Ramp this week.  Glad to hear about other options to consider as well.  If anyone has words of warning re: Ramp or others, please share.

    Thanks!

    Gina



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    Gina Atwood
    VP & COO
    The San Francisco Peninsula
    Burlingame CA
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  • 12.  RE: Next Gen Credit Cards

    Posted 04-23-2024 16:47

    Hi all,

    Updating my response from last year. We have been using Divvy (now Bill) for a few years now, but we switched over our accounting system from PeachTree to NetSuite at the end of last year. 

    Divvy is still very user friendly and has great customer service. The integration with NetSuite has gone pretty well for us and syncs automatically. If a transaction is completed and approved within 7 days of clearing, it syncs automatically. If not, the sync has to be done manually but it is very easy.

    There are a couple of issues we have run into so far. One is that automatic integration is limited to the few select fields that Divvy makes available. Any other information has to be uploaded via CSV. We use an event field that Divvy does not allow us to automatically sync that we import monthly. Also, spending restrictions are very limited. For example, there really isn't a way to limit data entry or autofill a field based on a specific selection. We would like our department and business unit to autofill based on the budget selected, which is not possible (at least right now).

    Even with these limitations, we have really enjoyed the product thus far and the convenience of the app is a great benefit for our staff. I hope this helps!

    Best,

    Allison



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    Allison Chappell
    Director of Research & Analytics
    Visit Salt Lake
    Salt Lake City UT
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