Business Operations

Hi everyone,

I'm currently looking to revise and update our standard operating procedures (SOPs) and would really appreciate your input. My goal is to improve clarity, usability, and consistency across the board.

If you have experience with SOP development, I'd be grateful for any suggestions on best practices, formatting, or content improvements.

Additionally, I'm interested in learning more about how your SOPs are stored and managed in your area (e.g., location, system used, version control, accessibility, etc.). Any insight into what works well would be very helpful.

If you have any SOP templates or form examples you're willing to share, I would greatly appreciate it. 

Thank you in advance for your time and support!

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Mallory Hernandez
Office Manager
Discover Kalamazoo
Kalamazoo, MI
+1 (269) 488-0053
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Hi, Mallory! We are hosting a Small Destination Roundtable on this topic 

on Wednesday, May 6^th at 1pm Eastern. Our topic will be:

SOPs & Governance for Lean Destination Teams

When your team is small, every process matters. Join fellow destination professionals for an open discussion on the real-world challenges of SOPs and governance-what's working, what's not, and how to keep things simple, clear, and effective without adding unnecessary complexity.

Zoom link: https://destinationsinternational.zoom.us/j/7522349183?omn=86157779341

This Roundtable is open to all members of Destinations International representing organizations funded by $3 million USD or less, so please feel free to share with your colleagues! This session will not be recorded.

If you have any questions, please do not hesitate to ask!

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Amelia Lincoln
Senior Manager, Membership Engagement
Destinations International
Potomac Falls VA
+1 (202) 296-7888
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