2025 Visitor Services Summit

When:  Jul 9, 2025 from 08:00 to 16:00 (ET)

Join us on July 9 for the 2025 Destinations International Visitor Services Summit in Chicago, Illinois! This gathering of visitor experience and community engagement professionals features interactive and immersive sessions designed to discover new and innovative ways to utilize your visitor center as a powerful tool for building brand awareness, re-envisioning the role of visitors centers and fostering community engagement. A full day of programming – leading up to the Destinations International 2025 Annual Convention – will offer interactive and immersive sessions and is the perfect opportunity to engage in peer-to-peer discussions and share key learnings, challenges, successes and best practices.

REGISTRATION RATES

Regular 
Member (DMO & Partners): US$650
Destination Non-Member Rate: US$975

REGISTRATION REFUND AND CANCELATION POLICY

All registration cancellation and refund requests must be submitted on or before Friday, June 13, 2025. A full refund of the registration fee will be provided, less a US$150 administrative fee, for requests made on or before June 13, 2025. All cancellation requests must be made in writing and emailed to events@destinationsinternational.org. No refunds will be granted for cancellation requests received after June 13, 2025, unless accompanied by valid proof of a medical or family emergency. Cancellations are not eligible for future event credit.

Substitutions
A single substitution, per registration, can be requested and emailed to events@destinationsinternational.org; further adjustments will be marked as cancellations. Cancellations are not eligible for event credit.

SAFETY INFORMATION

Your safety is our top priority. We have developed the following guidelines and require all attendees to strictly adhere to all guidance to make the event a safe, secure, and enjoyable event for all. Read about the safety guidelines.

ACCESSIBILITY INFORMATION

We are committed to providing an inclusive and accessible experience for all attendees. Please make sure to provide any specific needs or requests during the registration process. 

HOTEL INFORMATION

Destinations International is pleased to offer a hotel block at the following properties that are all within walking distance and connected via skybridges to the McCormick Place – West Building:

Hyatt Regency McCormick Place (Host Hotel) starting at $269/night plus applicable taxes (currently 17.39%) and fees |

 

Marriott Marquis Chicago starting at $259/night plus applicable taxes (currently 17.4%) and fees |

 

Hilton Garden Inn McCormick Place starting at $249/night plus applicable taxes and fees 

 

The hotel booking links will be available in your summit registration confirmation. Individuals must register prior to booking your room. The hotel cutoff date is Friday, June 13, 2025, at 5:00 pm local time. Please note that these rooms are available on a first-come, first-served basis and may sell out before the cut-off date. If you have any questions or need additional assistance with your accommodations, please get in touch with events@destionationsinternational.org.

Location

2310 E Cermak Rd
Chicago, IL 60616