2026 Visitor Services Summit

EXPLORE: Where Community and Experience Connect

Kick off Annual Convention week with a full day of inspiration, innovation and connection at the 2026 Visitor Services Summit.

Designed for visitor experience and community engagement professionals, this immersive gathering explores new and innovative ways to leverage your visitor center as a powerful tool for building brand awareness, strengthening community connections and elevating the destination experience. Re-envision the evolving role of visitor services and discover practical strategies you can put into action right away.

Through interactive sessions and peer-to-peer dialogue, you’ll share key learnings, challenges, successes and best practices with colleagues who understand the vital role visitor services plays in shaping both visitor and resident experience.

REGISTRATION RATES

All pricing in US dollars.

REGISTRATION REFUND AND CANCELLATION POLICY

We request that all registration cancellations and refund requests be made on or before Thursday, June 25, 2026. A full refund of the conference fee, less a US$150 administrative fee, will be provided. We regret that no refunds will be granted for requests made after June 25, 2026, without proof of a medical or family emergency. Please send all cancellation and refund requests or additional registration assistance inquiries via email to events@destinationsinternational.org. All cancellations must be in writing.

Last Chance Rate Policy

To encourage timely registration and ensure optimal event planning, a last chance registration rate of $150 will be applied to all registration types that register starting on or after June 25, 2026.

Substitutions

A single substitution, per registration, can be requested and emailed to events@destinationsinternational.org; further adjustments will be marked as cancellations. Cancellations are not eligible for event credit.

SAFETY INFORMATION

Your safety is our top priority. We have developed the following guidelines and require that all attendees strictly adhere to all guidance in order to make the event a safe, secure and enjoyable event for all. Read about the safety guidelines.

ACCESSIBILITY INFORMATION

We are committed to providing an inclusive and accessible experience for all attendees. Please make sure to provide any specific needs or requests during the registration process. 

HOTEL INFORMATION

Destinations International is pleased to offer a variety of hotel accommodations to meet all attendee needs. The hotel cutoff date is Thursday, June 25, 2026, at 5:00 PM Pacific Time. Please note that these rooms are available on a first-come, first-served basis and may sell out before the cut-off date.

·         Hyatt Regency Portland at Oregon Convention Center starting at $249/night plus applicable taxes (currently 16%) and fees | 0.1 miles

·         Hilton Portland Downtown starting at $199/night plus applicable taxes (currently 16%) and fees | 1.8 miles (shuttle services will be provided) 

·         The Duniway Portland starting at $209/night plus applicable taxes (currently 16%) and fees | 1.8 miles (shuttle services will be provided) 

·         Courtyard by Marriott Portland Convention Center starting at $209/night plus applicable taxes (currently 16%) and fees | 0.3 miles

·         Hotel Eastlund starting at $209/night plus applicable taxes (currently 16%) and fees | 0.2 miles

·         The Nines Hotel Portland starting at $239/night plus applicable taxes (currently 17%) and fees | 1.7 miles (shuttle services will be provided) 

To receive the group room block rate, individuals must first register for the event. The direct hotel booking link will be included in the registration confirmation email. The hotel cutoff date is Thursday, June 25, 2026, at 5:00 pm local time. Please note that these rooms are available on a first-come, first-served basis and may sell out before the cut-off date. If you have any questions or need additional assistance with your accommodations, please get in touch with events@destionationsinternational.org.