Business Operations

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  • 1.  1-800 Numbers

    Posted 15 days ago

    We are in the process of switching phone providers, and I'm curious to know how many DMOs still maintain or actively use their 1-800 numbers. While it's not a significant expense, we are considering eliminating it. Unfortunately, our current system doesn't provide reporting on how often the number is used. Thanks in advance for your insights!



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    Reed Benton, M.S. IMC
    Director of Operations & Destination Services
    Discover Kalamazoo
    Kalamazoo, MI
    269-488-0058
    www.discoverkalamazoo.com
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  • 2.  RE: 1-800 Numbers

    Posted 12 days ago

    Hello Reed – we have an 800 number through AT&T and the monthly invoice provides all incoming calls so we can see the markets of our callers.

     

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